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Website support

From maintenance to security, ensure your website performs at its best.

Launching a new website is an exciting time… but what happens if you need to make some updates? We know businesses evolve and new software updates pop up all the time. That’s why we’ll never disappear after the build of your site.

Once your website is launched, our partnership doesn’t stop there. Whether you need new features added or changes to existing functionality, our website support services will leave you with complete peace of mind. We provide ongoing support that can keep your software up-to-date with the latest new releases and security updates.

Our servers are proactively monitored in real-time using a variety of tools. In the unlikely event of a problem, our development team is ready to jump in and resolve the issues.

We can help you with:

  • Ongoing website maintenance
  • Website security
  • GDPR compliance
  • Website cookie updates

Secure your website

We’ll back up your website files and databases to the Amazon S3 cloud platform. Why? Because storing backups using a separate hosting provider helps to reduce your risk. We take daily differential and weekly full backups, and all backups are maintained for 60 days so we can roll back to previous versions should the need arise.

If there’s ever a problem with your server, our robust disaster recovery process means we can provide and configure a new server very quickly, so any downtime will be limited.

We also recommend all our websites are protected using Cloudflare. This improves website performance, reduces bandwidth usage, and offers increased security with Distributed Denial of Service (DDoS) Mitigation, delivery of Google’s WebP image format, IP masking and SSL encryption.

Get support with website cookies

The government has announced plans to overhaul the law surrounding cookies and cookie policies for websites. As that change in the law may be years away, it remains a legal requirement for websites owners to implement cookie controls.

That’s why we recommend implementing a fully compliant cookie consent policy using OneTrust. Not sure what that is? Our team will explain the pros and cons of such a system and implement it for you, so you have everything you need to get moving.

Your ongoing website partner

Our team are always here for you. Whether you just need to ask a technical question, want to make some updates to your site or need to know what to do to prepare for a website migration, we’re by your side every step of the way.

Why AB?

Our Development team has significant experience of providing web support to a wide range of businesses, big and small. We know your website needs to evolve as your business grows, which is why we’re always here to help you.

Why not contact us to find out how we can help you to achieve your website goals?

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